We recently acquired a new manager at the branch. She seems very nice and really interested in the branch doing well. Since she got here we actually had 5+ account sales in 1 week. That just does not happen here. Maybe when the branch 1st opened...
Our temporary CSR left yesterday for Duanesburg. I actually feel like I might miss her, which is weird considering we did not really talk. We did not dislike each other, we just really have nothing in common, even though she is only a year older than me. I had a nightmare earlier this week about reviews and she was really mean. The manager asked her and my supervisor about my work habits/ ethic. She said all this stuff about me being in the back in an undershirt (because I don't like to just wear dress shirts so I will unbutton my shirt once I am done working some times) and my dad working on my car in the parking lot. I got really angry when she was saying things about my dad. That does NOT sit well with me.
They moved me to my old manager's station today. I kind of like that people cannot easily look at my screen, but I feel more watched/ accessible. Customers/ co-workers can just walk up to my station and easily know whether I am on task or not. Really not a fan of the idea... On the other hand, I do not have a phone until they come out and activate my jack. Although my supervisor does not seem to care. She still expects me to answer the phone so I now I need to walk across the room to do it. Kind of frustrating.
Oddly enough, we have managed to keep a steady number of 4 in the branch on weekdays and then just 2 on Saturdays (as they have said that is all we need). Even though at times we have had to pull other people from other branches, but always that steady 4. I will not say that at times people have not gone else where during the day (appointments and such) but we maintain our workforce here.
14 October 2010
01 October 2010
04 June 2010
Babysitting
I have babysat since I was about 13 for family and officially (for other people) since about 18, because I never really cared to deal with other people's brats. It is not the hardest job, but it certainly takes a lot of patience. I really enjoyed it most of the time, especially for one family who I sat for on a pretty regular basis.
Now I work with a 26 year old who needs to be babysat. This would not bother me, except she expects it. To me, that is entirely out of line. To be that close to 30 and expect people to wipe up your messes and hold your hand. She is the assistant manager. How on Earth did she get the position?!
I just feel like this should not even be happening. The new head teller starts the 14th, which will alleviate some responsibility (and communication) from the AM, L. This makes everyone pretty happy. My current boss, A. leaves the 11th. We are supposedly getting a new manager (male, thank God. Calm down the estrogen here), but he is stil in the interview process, holding up his beign in the branch. That is kind of frustrating.
A has informed me that she, K, and E are all planning on informing him of L's antics. It is all already documented and being a guy, who is informed of her behavior, he should be able to cut through the bull pretty quickly. I really could not be happier at this prospect. She will either have to shape up, resign (again), or get fired. I am ok with any of those options, honestly.
I have never had this kind of issue with a co-worker. I have had co-workers who were out-right mean, back-stabbing, or even too nice. She is just so far into herself that I am unsure if she even knows the people here are her co-workers. She really is not here enough to make that connection, I think. She is at risk of losing her benefits, a lot of her pay, and worse still, her job. None of this seems to affect her. It is people like her who make it hard for people who are legitimately unable to work. It makes me kind of mad.
03 June 2010
Working For the Weekend
Oh wait, I do not get one.
Anyway, work has been pretty heinous the past few weeks. I would say it all started March 15th, when I actually started in this branch. It is just such a cluster F here. Truly.
I have found that I probably should not have bothered listening to K. about A. or E. They are not the most cuddly people in the world, I will be the first to admit, but they are not evil like she said. I have had almost no problems with them to date. At least none in complete relation to me. They usually stem from issues with a co-worker.
The problem I have had is that since she left, K. has completely blown me off. She kept in touch for about a week, total. Now she does not respond to BBM or Fb. Fine, I get it. I am only someone people want to "deal" with, then get rid of a.s.a.p.
The other problem is with L. She just does not seem to give a shiz about this job. Which is fine, I cannot blame her on being upset for the situation/ branch she was thrown into without warning, but guess what? I was too. You do not see me whining like a 2 year old all the time and calling out of work on a daily basis, because I am an adult. She ought to give that a try some time. It works wonders for gaining other's respect.
25 May 2010
Major Suckage
Work started out well enough. My boss and I opened and there weren't a ton of customers, which is always a plus here. The AM came in later and did her thing. I got lunch around 1140, which is only 20 minutes earlier than I would have preferred. Around 145 or so the system crashed, which usually is fixed by the time we need to prove (3). Figuring this to be the case my boss left for an appointment at 2. I called the help desk to make sure they knew about this issue.
The guy asked me to go in the back and look at the server. I mentioned I was the only teller on and our AM does not have a drawer. I ran into the back and checked. It was trying to connect to an IP/ MAC addres, but couldn't. He had me turn it off, wait 5 seconds, and turn it back on. It started, I had to press F1 at one point, and then it just wouldn't go past a black DOS screen. It completely crashed.
They are building us a new server in Norwich and it will be delivered tomorrow morning, when we open at 7. My boss informed me that it will still take about an hour to get it up and running. I kind of want to yell "WTF??!!" at the president of the company, but feel that would probably make my employment a little less necessary than it currently is.
Now I am just cranky as heck. My boss is going to visit my step dad (ex step dad?) tomorrow and she goes "I don't want to be nosy, but I'm going to see **** tomorrow. ...What can I say?" I laughed and said not to bring anything up. If he asked about me she could comment, but other than that, it would be safer to abstain from the subject. We laughed about it and now I am just really upset with the world.
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