We recently acquired a new manager at the branch. She seems very nice and really interested in the branch doing well. Since she got here we actually had 5+ account sales in 1 week. That just does not happen here. Maybe when the branch 1st opened...
Our temporary CSR left yesterday for Duanesburg. I actually feel like I might miss her, which is weird considering we did not really talk. We did not dislike each other, we just really have nothing in common, even though she is only a year older than me. I had a nightmare earlier this week about reviews and she was really mean. The manager asked her and my supervisor about my work habits/ ethic. She said all this stuff about me being in the back in an undershirt (because I don't like to just wear dress shirts so I will unbutton my shirt once I am done working some times) and my dad working on my car in the parking lot. I got really angry when she was saying things about my dad. That does NOT sit well with me.
They moved me to my old manager's station today. I kind of like that people cannot easily look at my screen, but I feel more watched/ accessible. Customers/ co-workers can just walk up to my station and easily know whether I am on task or not. Really not a fan of the idea... On the other hand, I do not have a phone until they come out and activate my jack. Although my supervisor does not seem to care. She still expects me to answer the phone so I now I need to walk across the room to do it. Kind of frustrating.
Oddly enough, we have managed to keep a steady number of 4 in the branch on weekdays and then just 2 on Saturdays (as they have said that is all we need). Even though at times we have had to pull other people from other branches, but always that steady 4. I will not say that at times people have not gone else where during the day (appointments and such) but we maintain our workforce here.
14 October 2010
01 October 2010
Subscribe to:
Posts (Atom)