Yesterday was my first Saturday, and instead of working with the manager (which was the original schedule) I had to work with the brand-new assistant manager who doesn't actually know how the teller system works. At all. I had a complete meltdown around 130 and the AM had me go in the back room to calm down. The other part-time teller had come in to correct an issue with her drawer and helped me out, taking over the customers while I was chilling out.
I came out to prove my drawer at 2 (close) and the manager had come because the AM had told her about my break-down. She told me I did fine and that technically it was the AM's fault, not to be mad at her. She made me smile by the end, but I was not out until 230 and my dad had to sit in the parking lot waiting for me. That's a whole other story, relating to car issues I've been having as of late. Anyway, it was terrible and what bothered me most is that I was supposed to be helped (per the training instructor's specific instructions) until I really had the harder transactions down-pat. I wasn't.
I'm also looking into a part-time gig at AT&T in Rensselaer because that's where my stepdad has his account and I would like a discount if I have to have service through a company I'm not entirely fond of. Here's to hoping...
